Mission and Contact Information
The mission of the Student Services Office at Carnegie Mellon West is to serve as resource and advocate for all Carnegie Mellon West masters students. The office hosts the major events of Orientation, Gathering, and Graduation and can help with day-to-day matters such as registration and student accounts. In addition, the Student Services Office facilitates Student Performance Reviews, Course Surveys, and participates in the Improve the Student Experience task-force.

The Student Services Office makes it a priority to be available at convenient hours. Our office is open 10:30 AM to 6:30 PM Monday through Thursday so that students can stop by during the day and before evening classes. Please let us know how we can help you succeed.

Contact Student Services
Scottie Hill, Director of Student Services
Ruth Ann Wood, Student Services Administrative Assistant
Phone:  650-335-2846
Fax:  650-603-7025
Email:  Studentservices@west.cmu.edu

Frequently Asked Questions and Helpful Links:

Community
The following links offer various ways to connect to people and places near the campus.
http://www.craigslist.org (online classifieds)
http://www.meetup.com (social networking)
http://www.yelp.com (restaurants, events and reviews)
http://www.chambermv.org (Mountain View Chamber of Commerce)
http://www.ci.mtnview.ca.us (City of Mountain View)
http://www.mv-voice.com (local newspaper)
http://www.city-data.com/city/Mountain-View-California.html (Mountain View data)

Computing
Carnegie Mellon West does not provide students access to computers at this time. A laptop is essential to your success, and is required. Technical specifications are available here. (Link to Technical Specifications PDF) An updated version is send out in every Orientation packet. For technical assistance or specific questions, please contact help@west.cmu.edu.

Dining Services
Carnegie Mellon West does not have dining services, and there are limited options on Moffett Field. Students will soon have access to the NASA cafeteria, which serves breakfast and lunch. A McDonald’s is also located on the base. Downtown Mountain View provides many more options, including restaurants, a small grocery store, and a weekend farmer’s market year-round.

Financial Services
For cost and financial aid information, click here.

Health Services
All Full Time students are required to have health care. A student can either purchase health care through Carnegie Mellon, or opt out with proof of pre-existing health care. Detailed information about Health Services, including enrollment and waiver forms, can be found here.  The liaison for the West coast campus is Lori Smith. She can be reached by calling 412-268-2157.

Housing Services
The West Coast campus does not offer housing at this time. Temporary housing options are available thought NASA. The NASA Lodge is located across the street from Carnegie Mellon West, and the accommodations are much like a hotel. NASA also offers dorm facilities –  single rooms, shared baths and no access to a kitchen. To inquire about rates and availability, call650-603-7100.

Craigslist.org is an excellent resource for local rentals.

If you are interested in re-locating to the area we recommend contacting David Wang, a local realtor. Contact David via 650-504-8190 or david.procalbayarea@gmail.com.

Transportation
The downtown business district of Mountain View is two miles from Moffett Field. Public transportation between the two areas is available, but limited – especially on the weekends. Once in downtown Mountain View, you’ll have access to train, light rail and bus systems that run North to San Francisco and South to San Jose. Despite the varied options for public transportation, it’s a great advantage to have a car.

Track Calendar
Download or view a calendar for all MS programs.