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Welcome
Jim Morris; Dean, Carnegie Mellon West
Tom Campbell; Dean, Haas School of Business
The Changing Business of Software - transcript
Michael Cusumano; MIT Sloan School of Management
The Personal Enterprise - transcript
Ray Lane; Kleiner Perkins Caufield & Byers
Toward a Science of Service Systems - transcript
Paul Maglio; Senior Manager of Service Systems Research, IBM Almaden Research Center
John Zysman; Professor, Political Science, U.C. Berkeley; Co-director, Berkeley Roundtable on the International Economy
To Infinity and Beyond - transcript
Timothy Chou; Author, The End of Software
The Role of Open Source in Service Management - transcript
Jim Herbsleb; Associate Professor, Carnegie Mellon University
Kim Polese; CEO, SpikeSource, Inc.
Tony Wasserman; Professor, Carnegie Mellon West
Moderator: Martin Griss; Associate Dean, Carnegie Mellon West
Integrating Traditional Software Engineering Practices Into Modern Service Oriented Development – (Not) Throwing Out the Baby with the Bathwater - transcript
Adam Blum; Vice President of Engineering, Mobio Networks
Martin Griss; Associate Dean for Education, Carnegie Mellon West
Bridging the "Front Stage" and "Back Stage" in Service System Design - transcript
Shelley Evenson; Associate Professor, Carnegie Mellon University
Bob Glushko; Adjunct Professor, U.C. Berkeley School of Information
Investment Opportunities in the New Software Industry - transcript
Bill Burnham; Managing Member and Founder, Inductive Capital
Scott Russell; Venture Capitalist
Ann Winblad; Co-founding Partner, Hummer Winblad Venture Partners
Moderator: Jason Maynard; Software Analyst, Credit Suisse
How Can Inter-firm Cooperation be Improved in the New Software Industry? - transcript
David G. Messerschmitt, Professor, University of California at Berkeley and Helsinki University of Technology
Closing Summary and Take Aways
Jim Morris; Dean, Carnegie Mellon West
Bob Glushko; Adjunct Professor, U.C. Berkeley School of Information